Keep a suitable prospect moving after first contact.
Build follow-up around the action still needed, from completing intake to arranging a consultation.
Follow up for a reason.
A person may need to provide a missing detail, choose an appointment or speak with the right legal team. Define the purpose of the follow-up before choosing the message or channel.
Agree the sequence with your firm.
Scope callbacks, email or text around your contact permissions, approved wording and communication preferences. Set timing, attempt limits and the events that stop the sequence.
Give your team a current picture.
Connect responses and booking outcomes to the original intake where the agreed systems support it. A request to stop, a completed booking or a matter taken out of scope should change what happens next.
We design the sequence with you and confirm the channels, integrations and handover required before it is put into use.